{"id":14921,"date":"2019-08-29T11:01:57","date_gmt":"2019-08-29T09:01:57","guid":{"rendered":"https:\/\/www.cosinuss.com\/?post_type=avada_faq&p=14921"},"modified":"2019-08-29T11:01:57","modified_gmt":"2019-08-29T09:01:57","slug":"update-august-2019","status":"publish","type":"avada_faq","link":"https:\/\/www.cosinuss.com\/en\/faq-items\/update-august-2019\/","title":{"rendered":"Update August 2019"},"content":{"rendered":"

Dear Customers,<\/h3>\n

as planned, last Friday we received 54 pre-produced degree\u00b0s. In this production run, the gluing process should be tested under circumstances like in a serial production.<\/p>\n

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Batch of day 2<\/figcaption><\/figure>\n<\/div>\n

The degree\u00b0s were assembled and glued on three different days, seeing an improvement from day 1 to day 3 (batch of day 2 in the pic above). We tested them thoroughly and unfortunately we are not happy with the result. There is a problem with the gluing, see pic below.<\/p>\n

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Gluing problem mostly on the neck of the devices<\/figcaption><\/figure>\n<\/div>\n

When pulling the head of the device so that the degree\u00b0 gets straightened on some devices the gluing rips and the housing is not closed anymore as it should be. That is really bad and it will likely throw us back with our planning. We have to discuss options with the manufacturer \u00a0who will be back from the summer pause at the beginning of September. In the meantime, we evaluate all options we see internally and hope that we find a fast and easy solution for the problem. We want to give you first-class devices so we can\u00b4t accept this as it is.<\/p>\n

We will, however, solve this problem as well. That I am sure. I\u00b4m sorry that I can\u00b4t give you a better update today but sometimes hardware production sucks…<\/p>\n

I keep you updated about the further process.<\/p>\n

Best,<\/p>\n

Johannes<\/p>\n

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